I bridge the gap between customer success and account expansion. By unifying retention, partnerships, and revenue strategy, I build the frameworks that turn your customer base into a predictable engine for enterprise value
I uncover hidden revenue opportunities within your existing portfolios, driving sustainable, high-margin expansion through strategic account growth.
I bridge the gap between aggressive growth targets and realized revenue by implementing disciplined, data-driven execution strategies across high-value accounts.
I architect zero-churn portfolios by transforming traditional customer service into a high-performance, value-driven 'Success Management' engine that secures long-term revenue.
With over a decade of experience leading Strategic Accounts and Customer Success at global firms like Infobip, Yellow.ai, PayU, Exotel and Nelito I help businesses transform Success Management from a cost center into a primary revenue driver. My methodology focuses on data-driven churn mitigation and maximizing Net Revenue Retention (NRR) for organizations at every stage of growth—from Seed startups to global Enterprises.
A 360° diagnostic of your customer journey to neutralize revenue erosion, identify high-risk accounts, and capture immediate recovery wins for your bottom line.
Building a customized Revenue Retention Playbook focused on expansion, upselling, and long-term account health to maximize your Net Revenue Retention.
Transforming Customer Success teams into proactive Revenue Drivers through strategic frameworks that master account retention and high-value expansion.
Bridging the gap between platform capability and enterprise revenue by transforming complex SaaS ecosystems into high-retention growth engines.
Expertise in WhatsApp Business API integration to drive automated customer engagement and lifecycle retention.
I partner with industry-leading SaaS and Conversational AI platforms to deliver end-to-end revenue retention solutions. As a strategic ally, I help organizations maximize their ROI on technology investments through expert implementation, lifecycle management, and proven retention frameworks.
I am currently available for select strategic advisory roles and project-based consulting for Seed startups to global Enterprises.
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The Hubs : Bangalore | Hyderabad | Global (Remote-First)
Delivering Revenue Retention & Growth Strategies for Enterprises across India and International Markets.
